Last Updated: June 2026
Pentavox respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your data.
1. Information We Collect
We may collect the following information:
- Name, email address, and contact details provided during registration, checkout, or support requests.
- Audio files uploaded for analysis, enhancement, repair, or mastering services.
- Payment-related information processed securely through third-party payment providers.
- Technical information such as IP address, browser type, device information, and usage data.
2. How We Use Your Information
Your information may be used to:
- Provide audio mastering and processing services.
- Process orders and payments.
- Improve platform performance and user experience.
- Respond to support inquiries and customer requests.
- Maintain platform security and prevent abuse.
3. Audio Files & Ownership
Users retain full ownership of all uploaded audio files and any resulting mastered outputs.
Pentavox does not claim ownership of any uploaded content.
Audio files may be temporarily stored for processing, delivery, troubleshooting, and service-related purposes.
4. Data Security
We implement reasonable technical and organizational measures to protect user information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no internet-based service can guarantee absolute security.
5. Third-Party Services
Pentavox may use trusted third-party providers for hosting, payment processing, analytics, cloud infrastructure, and related business operations.
These providers may process certain information solely for the purpose of delivering their services.
6. Data Retention
Uploaded audio files and related service data may be retained for a limited period to facilitate processing, downloads, customer support, and operational requirements.
Pentavox reserves the right to remove stored files after the applicable retention period.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Continued use of Pentavox following updates constitutes acceptance of the revised Privacy Policy.
8. Contact Information
For privacy-related questions or requests, please contact:
Email: support@pentavox.in
By using Pentavox, you acknowledge that you have read and agreed to this Privacy Policy.